UNH Study: ‘Entitled’ Employees More Likely To Claim Mistreatment By Boss

September 21, 2013 6:36 PM
UNH Study: ‘Entitled’ Employees More Likely To Claim Mistreatment By Boss
" DURHAM, N.H. (AP) — A University of New Hampshire professor’s survey shows employees who have a sense of unjustified entitlement are more likely to say their bosses are abusive and mistreat them.

The research also found that entitled employees were more likely to report higher levels of abuse from their managers, even when their less-entitled co-workers did not.

The research was conducted by Paul Harvey, associate professor of organizational behavior at UNH, and professors from Indiana University Southeast, the University of South Alabama, and the University of Queensland.

Harvey said it can be a tough situation for managers, who might find that any critical feedback or unpopular decisions are met with heightened abuse perceptions, impairing their ability to conduct these difficult, but occasionally necessary, aspects of their jobs.

And the potential for entitlement-minded employees to take retaliatory action against a supervisor “might pose a threat to the careers and livelihoods of managers if it provokes abusive behaviors or causes employees to view legitimate managerial behaviors, such as giving constructive negative feedback, as abusive,” Harvey said "

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