Keller @ Large: What Were Toyota, GM Thinking?

March 20, 2014 12:00 PM
Keller @ Large: What Were Toyota, GM Thinking?
" BOSTON (CBS) – No one is perfect. Everyone makes mistakes.

And the right thing to do when we make serious mistakes that put others at risk is to own up to the problem, apologize for it, try to fix it and compensate those harmed, and see that it never happens again.

Listen to Jon’s commentary: play pause Keller at Large March 20 2014 Jon Keller

If all of that seems self-evident to you, join the club of normal, decent people who wouldn’t think of doing anything from the moment they learned of such a problem but trying to rectify it.

However, this is a club that apparently doesn’t include some of the most powerful, important people in the world, people of vast wealth and influence for whom it should be easy to be morally correct, but are in fact too often incapable of it "

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