Report: AirTran Did The Best Job For Passengers Boston

Report: AirTran Did The Best Job For Passengers

April 2, 2012 12:00 AM

" WASHINGTON (AP) — For the second year in a row, low-cost carrier AirTran Airways did the best job getting passengers to their destinations with the least hassle, private researchers who have analyzed federal data on airline performance said Monday.

Read: Airline Quality Rankings

Hawaiian Airlines and JetBlue Airways also repeated their performance from last year, ranking second and third, respectively. Regional carrier American Eagle was last among the nation’s 15 largest airlines included in the annual report.

WBZ NewsRadio 1030′s Karen Twomey got reaction from Logan passengers:

The rankings are based on data airlines supply the Department of Transportation regarding lost bags, delayed flights, and bumpings from full planes, and consumer complaints made to the department.

Overall, the report shows flying is getting better even through passengers grappling with fare increases, canceled routes and a seemingly endless parade of new fees may not feel that way, said Dean Headley, a business professor at Wichita State University who has co-written the annual report for 22 years.

Take Our Poll

Airlines are slowly, steadily recovering from their meltdown five years ago, when, under the strain of near-record consumer travel demand, their performance tanked, he said "

Click here to read the whole article

Google related News

Monday, April 02, 2012 by Washington Post

Report: AirTran did the best job for passengers in 2011 among nation's 15 ...

It was the second year in a row that AirTran topped the rankings of the nation's 15 largest airlines included in the annual report. Hawaiian Airlines and JetBlue Airways also repeated their performance from the previous year, ranking second and third, ...

Monday, April 16, 2012 by Sacramento Bee

AirTran Airways Officially Launches Its First International Flight From Denver ...

To book a flight, visit airtran.com. Reader comments on Sacbee.com are the opinions of the writer, not The Sacramento Bee. If you see an objectionable comment, click the "Report Abuse" link below it. We will delete comments containing inappropriate ...

Wednesday, April 18, 2012 by Sacramento Bee

Southwest Airlines Celebrates "Month of Giving Back"

To celebrate National Volunteer Week, Southwest kicks off its systemwide Share the Spirit initiative, during which Southwest and AirTran Employees will give back to one local school in their city. Employees will have the opportunity to compete in a ...