Listen to Jon’s commentary: play pause Keller at Large March 14 2014 Jon Keller
And one refrain I heard is especially hard to swallow – that all this is really nothing new.
The cycle is: often underpaid, overworked, poorly-trained social workers and their sometimes incompetent supervisors trying to do one of the hardest jobs in state government bungle the task. Public and media outrage ensue. Beacon Hill reacts with more funding and vows of reform.
Over time, the outrage fades, and the funding gets cut or fails to keep up with the need "
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