Patrick Apologizes, Sees Fix For Failed Mass. Health Care Website

February 6, 2014 10:22 PM
Patrick Apologizes, Sees Fix For Failed Mass. Health Care Website
" BOSTON (AP) — Gov. Deval Patrick apologized Thursday to frustrated Massachusetts residents who have struggled to sign up for health coverage because of a problem-plagued state website and outlined a series of steps aimed at correcting the glitches.

Read: Mass. Woman’s Healthcare Nightmare: ‘I’ve Lost My Insurance’

Patrick said his administration may ask the federal government for an extension of a March 31 deadline to transition people from the state’s landmark 2006 health care law to the federal health care law that was modeled after Massachusetts’ first-in-the-nation program.

“The website that was supposed to make it easy has not worked well enough and the vendor on whom we relied has not been reliable,” the governor told a gathering that included employees of the state’s Health Care Connector Authority and Medicaid programs. “That has been frustrating to our customers, to all of you and to me. And it is unacceptable.”

CGI Group, the Montreal-based information technology company that was hired by Massachusetts to create the new website, was also the top contractor on the troubled federal website "

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